What is Apollo RCA™

The Apollo Root Cause Analysis™ – ARCA™ methodology was originally developed in the mid 1980’s by Dean L. Gano as a result of his inability to find an effective method for solving safety problems encountered in his position within the nuclear power industry. While several problem-solving methods were available at the time, none were proven to be consistently effective.

After its initial introduction, interest in the ARCA™ was sparked within heavy industry as organizations sought a simple, structured, yet highly effective method for solving manufacturing, reliability and EH&S issues. Continued interest led to the creation of Effective Problem Solving, LLC as a Root Cause Analysis – RCA and Problem Solving training, investigation and consulting firm.

Since that time, ARCA™ has continued to evolve and advance with our most recent introduction of RealityCharting® v7.0. Presently ARCA™ is utilized in many diverse industries and organizations across the globe and taught in several languages. Each year, thousands of students from widely diverse backgrounds and industry are trained in ARCA™ to generate improvements, eliminate defects, prevent issues, and provide value to their organizations. No other Problem Solving course combines the analysis of critical thinking with the creative process so that effective solutions are found almost every time.

Benefits of Attending Apollo RCA™ Training

Only 30% of workers have been found to be effective problem solvers. In every endeavor, success depends directly upon our ability to solve problems. Some people are better at solving problems than others. What makes them successful? Successful problem solvers identify solutions that control one or more of the causes of the problem. Problems are nothing more (or less) than systems of cause and effect relationships. If you cannot clearly show how the problem occurred, how do you expect to resolve it, or better yet eliminate it? Training people to use ARCA™ helps them understand the way causes interrelate. Identifying cause and effect relationships makes finding solutions easier and more effective. Attend this Workshop and learn the secrets of highly effective Problem Solvers.

Workshop Description

This course exposes common characteristics of ineffective problem solving so Practitioners or Facilitators can recognize and prevent the analysis team – RCA Participants – from falling into non-value added discussions to help them get to effective solutions. Analysis Cycle and Quality are key factors. Practitioners learn the concepts of effective ARCA™ and incident analysis including establishing problem definition, problem significant and value, building a common reality chart for all stakeholders through the ARCA™ cause and effect charting process, including generating effective solutions and reporting. Students are challenged with exercises that accurately portray common workplace problems, including role-playing group activities in which they perform an actual ARCA™ case study.

Course Outline and Hours

Day 1

  • Introduction and Overview
  • Problem Definition
  • Cause & Effect Principle & Charting

Day 2

  • Group Facilitation
  • Evidence Gathering
  • Root Cause Determination
  • Solution Generation and Implementation
  • Final Team Exercise

It enforces the concept that RCA is a team based event and it is critical to include in the analysis a cross functional team. And most importantly it enforces that we are trying to seek effective solutions not placing blame to help prevent reoccurring problems.

Workshop Exercises

  • Learning reinforced with “hands-on” exercises – including a “3” hour final exercise that allow students to apply the Apollo RCA™ process to real world problems and demonstrate presentation skills.
  • Client can substitute their own examples to be used during this workshop.

Workshop Objective

  • Provide the knowledge and skills necessary to:
  • Perform Medium or High Level Analysis
  • Apply the Apollo RCA™ Methodology
  • Lead/Facilitate an Apollo RCA™ with a team of participants.

Who Should Attend?

  • Any and all individuals, who lead, facilitate or get asked to lead RCA.
  • Not limited to shop floor personal, engineers, technicians, or mechanics.
  • Applies to all disciplines, functions and organizations.